Refund/Return Policy

Thank you for shopping at ledhomedecor.com. We strive to provide high-quality products that inspire faith and bring joy to your spiritual journey. If you're not completely satisfied with your purchase, we're here to help.

30-Day Refund/Return Policy

We offer a 30-day refund or exchange policy on all eligible products. If you are not fully satisfied with your purchase, you may return or exchange the item within 30 days of the original purchase date. Please read below for more details on how to process your return or refund:

Eligibility for Refund/Return

To be eligible for a refund or return:

  1. The item must be unused and in the same condition that you received it.
  2. It must be in the original packaging.
  3. A receipt or proof of purchase is required.

How to Request a Refund or Return

To begin the return or refund process, please contact our customer service team at [insert email address] with the following information:

  • Your order number
  • Item(s) you wish to return
  • A brief reason for the return

Once we receive your request, we will provide you with a return authorization and instructions for sending the product back.

Refund Process

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, a refund will be processed to your original payment method. Please allow up to 7-10 business days for the refund to appear on your account, depending on your financial institution.

Exclusions

Please note that some items are non-refundable, including:

  • Clearance or sale items
  • Personalized or custom items
  • Gift cards

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item was received damaged or defective. We recommend using a trackable shipping service or purchasing shipping insurance for items valued over $75, as we cannot guarantee that we will receive your returned item.